FAQ

ABOUT INHISNET.COM
Luke 5:4 pretty much says it all: “Launch out into the deep and let down your nets for a catch.” inHisNet is a vehicle that God has laid on our hearts as a way to do this...to reach out and equip believers with “tools” to become “fishers of men.” Our goal is to add more products and features to our website as well as take them to music concerts, events, churches and even world-wide outreach ministries. God has big plans to activate the body of Christ and our prayer is to be an effective part of it. A percentage of every sale will be given back to God’s work in the form of donations or funding of worthy projects and Christian outreach ministries.

PAYMENT
We accept VISA, MasterCard, and Discover cards.
(Sales tax will be added if you are located in Arizona).

SHIPPING
We currently ship only to the United States, Canada and the U.K. If you reside outside these shipping areas and wish to purchase our merchandise, email us at intl@inhisnet.com and we will let you know how you can place an order with us through regular mail.

Please allow at least 2 weeks for delivery, although we will make every effort to ship your order sooner (usually 5-7 business days). All shipping/handling charges are calculated at time of checkout.

Orders are shipped from our facility in Arizona. All of our shirts are screen printed and stocked in inventory. Unlike other tee shirt sites on the internet, we do not use print on-demand technology (heat transfers). Real screen printing produces a higher quality, longer lasting shirt design. Our inventory constantly fluctuates and is frequently being restocked. We will make every effort to notify you by email if your order cannot be
shipped in normal turnaround time.

U.S. Orders:
To offer you the lowest shipping rates on U.S. orders, we ship all packages under 2 lbs by USPS Priority and all packages over 2 lbs by UPS Ground. This allows for much lower incremental rates on larger quantity orders based on weight, not a flat fee. PLEASE NOTE: Packages over 5 lbs shipped to Alaska or Hawaii will be shipped by USPS Parcel Post (allow additional time for parcel post delivery).

Canadian Orders:
All orders under 4 pounds will be shipped USPS First Class International Mail. Orders over 4 pounds to Alberta, British Columbia, Manitoba, Saskatchewan, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island and Quebec will be shipped UPS Standard. Orders over 4 pounds to Yukon, Northwest Territories and Nunavut will be shipped USPS Priority Mail International.

U.K. Orders:
All orders under 4 pounds will be shipped USPS First Class International Mail. All orders over 4 pounds will be shipped USPS Priority Mail International.

EXCHANGE AND RETURN POLICY
Our goal is to provide you with the highest quality Christian clothing and merchandise. We want you completely satisfied with the item(s) that you have ordered. If an item is defective or if you have been shipped the wrong item, we will gladly replace it. Email us at returns@inHisNet.com with your request. Please let us know the reason for return or exchange. Specify the item #, item description, size and color (if applicable) of replacement
you are requesting. You will receive a return email from us with Return Authorization and further instructions on how to return the item. All returns and exchanges must be requested and authorized within 14 days of receipt of shipment. All returns and exchanges will be sent back at the customer’s expense — in saleable, never worn, unwashed condition (with all tags or labels still attached and in original packaging) along
with the original sales receipt.

PRIVACY STATEMENT
You can shop www.inHisNet.com online with confidence. We have partnered with Authorize.net, a leading payment gateway company since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.
• www.inHisNet.com is registered with the Authorize.net Verified Merchant Seal program.

InHisNet.com is committed to protecting your privacy and utilizing technology that provides you with a safe and secure online experience. We do not receive or retain complete financial information for any online transactions; therefore your data cannot be lost or stolen. Personal data is used for research, marketing, and communication purposes only. We will not sell or release your personal information to anyone else.

TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The following terms of use apply to the use of and purchases from the www.inHisNet.com website. The terms “you”, “your”, “yours” and “Buyer” refer to the user/customer utilizing our website to purchase merchandise (“Product”) or to browse our website.

The terms “we”, “us”, “our” and “Seller” refer to New Rain Investments, LLC, d.b.a. inHisNet.com. Our offer to sell the Products to Buyer is expressly limited to Buyer’s acceptance to these terms and conditions. Receipt of any form of Payment or Purchase Order constitutes Buyer’s unqualified acceptance of these terms and conditions.

TRADEMARKS
The trademarks, names, logos and service marks (collectively “trademarks”) displayed in this website are registered and unregistered trademarks of the Website owner. Artwork and graphic designs displayed on this website are protected by copyright. Nothing contained on this website should be construed as granting any license or right to use any trademark or copyright without prior permission of the Website owner.

LIMITATIONS AND EXCLUSION
We reserve the right to change Product pricing, terms, specifications and warrantees without notice. In addition, we may revise these terms of use at any time by updating the website. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping and handling, tax or insurance.

WEBSITE ERRORS
Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product’s price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct any and all errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the the order has been confirmed and your credit card has been charged. If your order is cancelled after your payment has been processed, we will issue a full refund to the original payment type.

SIZE CHARTS

The best way to get the size that’s right for you is to compare our measurement charts to a shirt you already own.

• Measure your tee shirt: Lay shirt flat and measure the width and length as shown.
• Width: Width is measured from under arm to under arm across the chest.
• Length: Length is measured from the neckline to the bottom hem.

Compare your shirt measurements to our Size Chart.

MEN'S TEES
	Chest	Width	Length
Small	34-36	18"	28"
Medium	38-40	20"	29"
Large	42-44	22"	31"
X Large	46-48	24"	31"
XXL	50-52	26"	32"
WOMEN'S TEES
		Width	Length
Small		18"	25.5"
Medium		20"	26.5"
Large		22"	27.5"
X Large		24"	28.5"

All measurements are approximate. Length and width vary slightly from manufacturer to manufacturer. All of our shirts are preshrunk, however, all garments will shrink slightly in the first wash. Length will lose about 1” and width will lose about 1/2”. These charts are meant as a guideline to help you select an appropriate size and are not a guarantee of a perfect fit.

SUGGESTIONS / COMMENTS / PRAISE REPORTS
We’d love to get your feedback and ideas. We also are compiling testimonials of experiences people have had wearing inHisNet shirts. Please email us all your “praise reports”. They’re a real encouragement to us. We’ll post them on our site to encourage others to become bolder in their faith. Email us at fishtales@inHisNet.com.

CONTACT US
Need more information, questions and other requests? We’re happy to respond to any questions you might have about ordering from inHisNet.com. Email us at: customercare@inHisNet.com
or write us at:

inHisNet.com
P.O. Box 30008
Tucson, AZ 85751-0008